Customer Representative (Dutch-speaking) - On-Site SP02

Looking for a role where you can grow, connect, and actually enjoy Mondays?

Welcome to Concentrix, a global technology and services leader powering the brands you know and use every day. We help future-focused companies level up their customer experience through smart tech and even smarter people in 70+ countries worldwide.

Now, we’re looking for Dutch-speaking Customer Service Representatives to join our on-site team in sunny Málaga and help shape the future of customer experience.

Why you’ll love this role

This isn’t “just another customer service job.”

It’s a chance to build skills, make friends for life, and grow your career, all while working in one of Spain’s most vibrant cities.

We’ll support you with:

Full paid training

Ongoing coaching and cutting-edge tools

Clear career development paths and learning programs

A diverse, international team that truly has your back

What you’ll be doing day to day

As a Customer Service Representative, you’ll be the friendly voice and problem-solver customers rely on. You will:

Support eCommerce customers via phone and chat with questions about online orders and deliveries

Handle store overflow calls and log customer inquiries in our CRM systems

Deliver consistently great customer experiences — and help us make them even better

Follow clear processes that set you up for success

Potentially expand into email and social media support in the future

Collaborate with your team to hit goals and celebrate wins together 🎉

What we’re looking for

You don’t need to tick every box, curiosity, motivation, and a people-first mindset matter most.

You’ll feel right at home if you:

Are bilingual or fluent in Dutch and advanced in English

Are customer-focused, adaptable, and eager to learn

Communicate clearly and confidently

Manage your time well and enjoy working toward shared goals

Are comfortable using computers, Microsoft tools, and the internet

Don’t meet every requirement? Apply anyway. We value potential just as much as experience.

What’s in it for you

We invest in our people because when you thrive, everyone wins. Here’s what you can expect:

Full-time permanent contract (39h/week)

First 2 weeks: Monday–Friday, 09:00–17:00

Then: Monday–Friday 08:00–18:00 + Saturday 09:00–17:00 (rotative shifts)

Competitive salary that lets you live well in Spain

Central Málaga location with easy commute, great lifestyle

Bring-a-friend referral bonuses 💸

START: 09/02/2026

Experience the best version of you

At Concentrix, we don’t just hire employees, we build game-changers.

Join over 440,000+ people worldwide who’ve chosen a workplace where growth, inclusion, and impact truly matter.

Concentrix is an equal opportunity employer 

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1590233