Customer Service Advisor with Polish and Ukrainian

Are you Looking for a Home Office job?

Do you speak Polish and Ukrainian as a Native speaker?

We are looking for you to join our team in Unilever Project.

As a Consumer Service Advisor, you will be taking inbound calls. from consumers, supporting them with any queries or complaints they may have, in relation to the product and services they consume.

The role requires a professional and dynamic approach to consumer care with a desire to continuously improve the way in which you manage contact with consumers.

Working as part of a team within a fast-paced, dynamic contact centre environment, you be required to deliver exceptional Consumer Service in a proactive manner.

Building rapport with consumers you will ensure that all consumer contact is handled in a professional manner to maximize all interactions to give product information on client’s brands and help in increasing consumer satisfaction.

• Polish and Ukrainian Both in a Native level and English.
• Previous experience working in a consumer-driven environment is a big plus.
• Excellent communication and rapport-building skills.
• Attention to detail and the ability to identify a problem and provide a solution.
• Home office from PL or CZR

• Meal vouchers
• Daily use of foreign languages, especially English.
• Great referral bonus
• Work from Home
• A team that is fair and human at all times, including corporate governance.
• Interactive activities: team-building, company parties, sports, etc.
• Opportunity to develop a career within a multinational environment