Customer succes specialist - Portugal

If your daily work-flow consists of attention to detail, focus on results, be an absolute team player and are good with working under pressure, we should meet up and discuss Our client Admin & Support Specialist Customer Support Representative role! Join our team and have a pick at what happens!

Our client are driven to go further

Our client serve customers across the world through our 58,000+ employees based in 30 countries in Europe, the Middle East, Africa, the Americas, and Asia in 60+ languages. They support your customers at any time, through every device, and in the manner, they expect of their brands. Our client speak their language wherever they are and whatever their culture.Our client serve your customers by combining the best of people, technology, and innovation. They truly believe that the greater the use of technology, the more human they can be. Because service is a human thing, even when it’s delivered by a robot.Our client have more than 500 clients, many of which they have been working with for over 10 years. As an industry leader, they offer you the most reliable solutions. Some of the biggest companies in the world, including the brands you interact with daily, trust our people to represent them.

At our client are committed to providing equal opportunities to men and women. Our client are also encouraging the inclusion of people with disabilities in positions in our company.

Our client guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking.

• Excellent written and verbal communication skills – be easy going while assertive, translate jargon and tech-speak to everyday talk.
• Attention to detail – understand that it is the small details that can make the biggest difference.
• Prove you can work and make decisions with minimal supervision – Use available knowledge base and resources before asking others for help.
• Problem solving skills – you focus on what can be done, instead of what cannot be.
• Working in a back-office environment with customer satisfaction in mind.
• Learn SAP – we can help with that!
• As this job is direct relation to order volume, flexibility is required and will occasionally involve overtime work and rotation to other departments.
• Extraordinary teammate – you thrive in an environment where camaraderie matters.
• You want to work in a place where your best is enough!