Danish Customer Service positions in Chania, Crete

Join our Nordic Customer Service team in Chania and work with the top Nordic home appliance manufacturer

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Customer Care team in one of the most popular destinations in the world – Chania, Crete!

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with the top Nordic home appliance manufacturer that shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people.

Join a team committed to understanding and empathizing with people, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.

What you will do:

• Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturer
• Utilize phone e-mails and calls in order to provide a seamless customer experience
• Handle customer inquiries in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Crete!

What you will bring:

• Fluency in Danish
• Good knowledge in written and spoken English
• Understanding and empathizing with people and problem-solving
• Prior experience in customer support or claims and consumer complaints is advantage will be considered an asset
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Computer knowledge, good knowledge of MS programs
• A positive and adventurous attitude
• A curiosity driven mindset, willing to know everything about everything.
• Results-driven way of thinking, aiming to fix any issue the first time, following up as needed to reach a resolution that satisfies the consumer
• A sponge that is willing to soak up all the knowledge and experience we offer