DESCRIPTION
We are looking for a Danish-speaking customer service representative for Gothenburg!
As a customer service employee, you have the very first contact with our customers. You are our voice out and about. With your enthusiasm, customer focus and strong communication skills, you ensure a smile on every customer's face. You will deal with customers' questions about various topics such as delivery times, products, prices and changes to orders.
Let’s Ledify Europe!
Our client is a market-leading and fast-growing European specialist in lighting products. Their products range ranges from conventional light bulbs to future-proof LED lighting solutions and complete luminaires. Their extensive range of high quality products helps any business find their ideal lighting solution. They make European businesses and private homes more environmentally friendly. Switching to LED lighting is the fastest way to achieve this goal. This is what they love to do and this is what they stand for as an organisation.
Do you also want to make a difference and influence the strong growth within this company? Don't hold back, apply!
Your role
- Advising customers on the best lighting products.
- Handling customer inquiries via chat, e-mail and phone.
- General administrative work for returns.
- Gathering information about customer needs, answering them and reporting any challenges to the supervisor or team leader.
REQUIREMENTS
Your profile
- Good communication and listening skills.
- Fluent in Danish and English, both written and spoken, because you work in an international environment.
- You can start in September.
- Want to work full-time or part-time, between 28 and 38 hours per week.
- Office located in Gothenburg.
SKILLS
ARE YOU THE PERFECT CANDIDATE?
