DESCRIPTION
Do you enjoy helping people and solving issues?
An international customer support team in Greece is hiring Danish-speaking Customer Support Specialists to assist users of one of the world’s most widely used social platforms.
In this role, you’ll support users with account access, privacy and security questions, page/profile troubleshooting, and general technical guidance. You’ll be the person who brings clarity, reassurance, and solutions — especially when situations feel urgent or sensitive.
Your day-to-day
- Handling inbound requests via phone, chat, and email
- Supporting users with login and account access issues
- Assisting with privacy, security, and account safety topics
- Guiding users through settings, troubleshooting, and platform features
- Managing reports and concerns in a calm, clear, and empathetic way
- Ensuring every user receives accurate and consistent support
What you bring
- Fluent Danish and good English, written and spoken
- Strong communication skills and a service-driven mindset
- Confidence handling sensitive topics professionally
- Great attention to detail and problem-solving skills
- Customer support experience is a plus, but not required
- Basic technical understanding and willingness to learn
What’s in it for you
- Competitive monthly salary plus two additional salaries per year
- Relocation support including flight tickets and accommodation (if moving to Greece)
- Private health insurance and employee discounts
- Paid training delivered by certified instructors
- Referral program with attractive bonuses
- Free online Greek language courses
- Engaging team events and community initiatives
- Employment with a Great Place to Work–Certified company that values diversity and inclusion
If you’re ready to grow your international career and work in a supportive, fast-paced environment, this is your chance.
SKILLS
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