Do you speak Dutch & wanna Live in Athens or Lisbon?

Do you speak Dutch? Are you passionate about people and communication? Do you thrive in a fast paced environment where every interaction counts?

On behalf of our Client, we want to present an exciting opportunity for talented individuals to join their team as Dutch Customer Care Representatives, based in the vibrant and sunny cities of Lisbon or Athens.

Are you ready for your next adventure? For further info, read below!

Responsibilities

• Manage incoming calls and customer service inquiries by chat and email
• Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers

• Native / C2 level in Dutch
• B2 level English
• Strong communication skills, empathetic and active listening skills
• Ability to multitask, prioritise and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit

• Competitive remuneration package
• Monthly Bonus
• First class ongoing training and career development opportunity
• Multicultural and modern working environment

Relocation Package including the below:

• Flight ticket to Lisbon (Refund of flight)
• Free Accommodation in a shared apartment
• Signing Bonus
• Cab fare from Airport to your hotel
• 2-week hotel accommodation
• Assistance finding an apartment
• Free annual flight to the homeland
• Free Portuguese language courses, surfing, trekking and much more.