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job offers of fujitsu at Europe Language Jobs

Dutch Consumer Engagement Advisor - Lisbon

Mandatory:
DESCRIPTION

Join our dynamic team as a Consumer Engagement Advisor! 

 

Are you passionate about connecting with consumers and delivering exceptional service? Do you thrive in a remote work environment where flexibility and innovation are at the forefront? If so, we have the perfect opportunity for you!

REQUIREMENTS

Your Responsabilities: 

  • You will respond to customers inqueries via written channels (including social media).
  • Encoding internal databases with information about consumers requests and share feature requests and effective workarounds with relevant stakeholders.
  • You need to inform customers about new features, functionalities and campaigns.
  • You will be responsible to follow up the customers processes to ensure their issues are resolved.
  • Redirect consumers questions to appropriate stakeholders. 

 

Your abilities: 

  • Native/Fluent Dutch (Mandatory) + Fluent English 
  • Experience as a Customer Support Specialist or similar
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities and attention to details

ARE YOU THE PERFECT CANDIDATE?
Dutch Consumer Engagement Advisor - Lisbon