Dutch Gaming Industry Advisor PS - With Reallocation Support

You will join a support team handling queries for one of the most recognized names in the gaming industry. The role involves assisting users with account issues, password resets, payment queries, and platform support. Communication channels include phone, email, and chat.

Working Hours:

Monday to Friday, 11:00 – 20:00 (Dutch line only)

Fluent Dutch (C2 level)

Good level of English for internal communication

Previous customer service experience is an advantage

Clear criminal record

Comfortable using basic tech tools and handling multiple tasks

2 weeks paid training followed by 3 weeks of nesting

Progression paths to shift manager or team leader

21 days of annual leave plus one additional day off per year

Two 15-minute paid breaks per day

One 30-minute unpaid lunch break

Relocation Support (if moving to Cyprus):

Option 1: One-time €1,000 relocation payment after arrival

Option 2: Paid flight (up to €300) and one month of free company accommodation

Option to extend housing with partial cost covered

Flexible payment if accommodation is not used

One extra day off per month for team activities

Free Dutch and English language courses

25% discount card for selected local businesses

Health coverage through the Cypriot system (covers 90% of medical needs)