Dutch-speaking Customer Advisor in Lisbon, Portugal

Lisbon,
Portugal

Mandatory
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DESCRIPTION
Do you want to represent a well-known Fortune 500 Company from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you!

Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career!

About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?
  • Log all inbound and outbound contacts and update customer records
  • Perform technical troubleshooting with customers
  • Support customer orders by providing relevant information
  • Track and follow up on cases to ensure timely resolution
  • Build strong, professional relationships with customers and show empathy
  • Identify opportunities to up-sell and cross-sell

REQUIREMENTS
Candidate profile
  • Native-level Dutch with fluent English (C1)
  • Willingness to work in Lisbon, Portugal
  • EU citizenship or valid Work VISA
  • Proactive attitude and excellent communication skills

OFFER
Employer offers
  • Excellent relocation support: flight ticket, 4 weeks of accommodation, and local support
  • Extra payment for night shifts, overtime, Portuguese holidays, and Sundays
  • Ongoing paid training with the latest technologies
  • Private and public health insurance
  • In-house doctor
  • On-site canteen
  • Dedicated employee relations team for cultural integration
  • Fun team activities and social events
  • Exclusive employee benefits and discounts

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs. 
SKILLS
Customer Service
Technical Support
English

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