Dutch speaking E-commerce Advisor

Location: Thessaloniki, Greece

Role: Dutch speaking E-commerce Advisor

Salary: 1300€ gross per month + up to 200€ monthly performance bonus. 

Relocation:  Includes initial flight to Greece, taxi pick up from the airport, up to 4 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation.

The Company

Our client is a global leader in the CX Outsourcing space - they provide exceptional outsourcing services to a diverse range of international clients, offering exciting career opportunities for talented individuals seeking to join our team in Thessaloniki, Greece. For their e-commerce client, they are looking for enthusiastic Customer Advisors to support the Dutch market.

The Role

Join our client's e-commerce project as a Customer Advisor and embark on an exciting journey of delivering exceptional customer service in their CX delivery centre. You will provide assistance and support to customers, addressing their inquiries, resolving issues, and ensuring a positive shopping experience on the online platform. This is a ulti-channel support role, where you assist your customers via phone, email and live chat.

Requirements

The successful candidate should have:

• Fluent in Dutch
• Good command of English
• Customer-focused mindset with a dedication to delivering exceptional service and building positive customer relationships.
• Strong problem-solving abilities and the capacity to handle challenging situations with patience and composure.
• Flexibility to work in shifts, including weekends and public holidays, as per operational requirements.
• Previous experience in a customer service or call center role is preferred but not mandatory.

Salary and benefits

• Competitive monthly salary package + 2 extra salaries per year
• Performance-based incentives.
• Private Health Insurance
• Numerous benefits and discounts
• Comprehensive training and ongoing support to enhance your knowledge of Singapore Airlines and its services.
• Exciting opportunities for career growth and development within an international company
• Excellent relocation package ( cover your flight tickets expenses, hotel accommodation, finding an apartment)
• A positive, international and inclusive work environment that promotes teamwork, diversity, and a strong sense of community.
• Team events
• Free online Greek language courses

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.