E-commerce Customer Support in Lisbon (Dutch Speaker)

Do you prefer online shopping over visiting department stores? Are you looking for a job in which you would work with brands from all over the world? Work for bol.com, one of the leading web shops for books, toys, and electronics, located in Lisbon. Whether you want to have an incredible experience abroad, or you are looking to have a kick-start to your career in an innovative environment, this is the opportunity for you!

Your responsibilities and impact as a customer service agent will be:

• Assisting customers who have questions about their shopping cart or are experiencing another problem during their shopping experience, either by phone, e-mail, or chatrooms
• Providing smart and calm solutions in situations while paying attention to details

Skills, qualifications and interests you need to succeed in this role:

• You are fluent in Dutch or Flemish and have a good command of English
• You are energetic and innovative
• You are a fast thinker and work proactively
• Motivation and teamwork are some of your soft skills
• Passion for fashion and trends. Capable of accessorizing and providing styling advice
• You have excellent communication skills
• You have an intercultural mind and willing to work with many other nationalities