Do you speak German? Do you like helping people? Join the team in Katowice, Poland!
You don't have to know how to build a washing machine. It is enough that you speak German well, are good listener and want to help - we will teach you the rest!
We are looking for a person who is not afraid of phone calls, has technical mindset and can find a solution even where others see a problem.
What will you do?
- respond to calls from German-speaking customers,
- help with repairs, warranties, parts and minor defects,
- look for solutions remotely (so that the service technician can have a rest),
- match products to customers in response to their needs,
- work with a CRM system - great if you are familiar with SAS Customer Intelligence.