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Jobs in Katowice with languages

1 job offers found

Jobs in Katowice with languages

1 job offers found

Customer Service advisor with German

Katowice, Poland

Mandatory
Easy apply

Jobs in Katowice with languages. There are positions available in various sectors and for different levels. If you are an expat or you are willing to relocate to Katowice, you can find job offers in Katowice here. You are only a few clicks away from finding your next experience abroad - if you’d like to work in Katowice, then you’re in the right place. New offers are updated to our job board every day, so make sure to check regularly! Apply for jobs in Katowice now - it’s easy, fast, and free.

Customer Service advisor with German

Mandatory
DESCRIPTION
Your responsibilities
  • Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.
  • Follow established procedures to address customer needs promptly and professionally.
  • Process warranty claims and coordinate repair services for customers.
  • Provide technical troubleshooting support and guidance.
  • Resolve complaints, process orders, arrange refunds, and provide product information to ensure a seamless customer experience.
  • Assist customers with all aspects of the purchasing process, including addressing questions, resolving incidents, and managing queries.
  • Strive to increase customer satisfaction and loyalty through efficient and effective resolution of requests.
REQUIREMENTS
  • C1/C2-level proficiency in German language, both written & verbal.
  • B2 English language skills.
  • Comfortable working with multiple systems and platforms (e.g CRM, WebChat, Review Sites).
  • Competence in Microsoft Office.
  • Ability to empathize with customers while maintaining an objective perspective.
  • Excellent telephone manner and ability to handle queries quickly and efficiently.
OFFER
  • Work in a modern office at Global Office Park, right in the heart of Katowice.
  • Benefits package: private medical care (LuxMed), MyBenefit cafeteria, life insurance, language training.
  • Attractive bonus for recommending your friends to work with us.
  • Friendly, international work environment.
  • Many opportunities for career development.
SKILLS
Problem-Solving
Fluent In German

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