Finnish Client Services Administrator

Job Title: Finnish Client Services Administrator

Reports To: Team Supervisor

Location: Dublin City Centre (100% onsite) (Mon-Fri standard hours)

Salary: Attractive, depending on experience.

Benefits: Pension, Health-care, Profit Share, Risk Benefits, Holidays, Wellness Subsidy, Wellness Programmes, EAP, Sports & Social, Tax saver and Bike to Work.  

Finnish Client Services Administrator

This position offers you the opportunity to work alongside one of our high-profile clients who operates within the financial services. They are looking for a motivated individual for a role dealing with new business administration, claims processing and investments. You will be part of a very customer centric team that manages all aspects of the clients requests in your portfolio of Finnish clients.

Key Responsibilities:

• Excellent administration skills supporting across the Finnish Market regarding new business, claims administration and any changes to client’s details.
• Excellent Customer Service
• Dealing with customers queries via phone & email.
• Strong attention to detail for production of high quality and accurate client documentation.
• Maintain flexibility within the department, assisting colleagues where possible and if work load demands.
• Developing strong relationships with our counterparties
• Develop knowledge and understanding of the business