DESCRIPTION
Some of the world’s most famous brands trust our partner to offer excellent technical support services. If you are a near-native level French speaker, this is a great opportunity to enhance your resume by working with us to support some of the most well-known brands in the world.
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
-Provide technical support and assistance to customers via calls, emails, and chats.
-Troubleshoot technical issues and guide customers to effective solutions.
-Act as a brand ambassador, staying informed about product updates and troubleshooting techniques.
-Maintain accurate records of customer interactions and solutions provided.
-Collaborate with internal teams to escalate complex issues when needed.
Candidate profile
-(Near) Native level in French.
-Good communication skills in English (B2+ level).
-Exceptional communication & soft skills, as well as problem-solving skills.
-Computer knowledge/tech savviness.
-Resourceful, able in multitasking.
-Willing and able to adapt to changes.
-Able to work independently and as a member of a team.
Prior customer support experience will be considered as an advantage.
Employer offers
-Complete relocation support: flight ticket to Greece, 2-week hotel accommodation and assistance finding an apartment.
-Complete relocation support: flight ticket to Greece, 2-week hotel accommodation and assistance finding an apartment.
-Locally competitive monthly salary + 2 extra salaries per year.
-Numerous benefits and discounts.
-Professional growth & development opportunities.
-Free Greek language courses.
-Both on-site and remote projects available, depending on preference.
About Greece
Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working remotely!
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Problem-Solving
Attention To Detail
Crm Systems