
DESCRIPTION
Your future project
As a French Customer Advisor in Lisbon, Portugal, you will:
- Provide assistance with customer questions related to banking, primarily via email (e.g., card limit increases requests).
- Perform other tasks related to the banking activity according to the needs of the project.
- Coordinate office activities and operations to ensure efficiency and compliance with company policies/procedures
- Create and maintain files and databases with personal, financial, and other data
REQUIREMENTS
We are looking for
- Native or proficient in French and intermediate English.
- Excellent communication skills combined with empathy and team spirit.
- Previous customer service or sales representative experience is an asset.
- For non-EU residents, a valid work permit is required.
OFFER
We offer you
- Competitive salary (14 monthly or annual payments)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 9 months of contract)
- Relocation package - company apartment, help with tax and bank documentation, and reimbursement of your airfare up to 400€.
- Life in our company
- Work with adventurers of more than 15 different nationalities
- Take advantage of our modern facilities, on-site doctor, many discounts at local businesses, company parties and events and much more!
- We encourage inter-company mobility to work at any of our locations worldwide.
- New modern office located where the action is: Lisbon - Portugal.
Ready for the challenge?
Join our team and show your talent!
SKILLS
Customer Service
Customer Support
Customer Satisfaction
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