French Speaking Content Moderator for Social Media, Lisbon

Do you dream of going abroad for a year or more? Do you dream of sunshine while having a valuable international experience on your CV? We have the perfect offer! 

The ideal candidate is curious, innovative and excited to join a highly skilled team delivering outstanding customer service.

Our client is a French company, a global leader in customer experience management and shared services for international markets. With a team of 9,000 employees, from 82 different nationalities, we provide services in 35 languages for 64 markets.

Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. In addition, it has been awarded four times by Exame magazine as one of the best companies to work for in Portugal and the best company in its sector. 

Responsibilities

Review and moderate online content, posted in the French market

Ensure that all information uploaded by users follows guidelines based on client policies;

Become familiar with community policies and standards;

Provide and track best practices used to better achieve client KPIs;

Utilize knowledge gained to propose ideas for improvement internally or externally.

Your Profile

Fluent in French and good command of English (not mandatory)

Willing to start an international experience – work abroad

Excellent communication and interpersonal skills and team spirit

Able to handle confidential and/or highly sensitive information

Experience in customer service (preferred)

Our Offer

Fixed Salary + bonus

Accommodation in a room of our client owned apartment

Initial flight expenses refund

Free annual flight to the home country

Private health insurance

Free Portuguese language courses, water sports, soft trekking and much more

International career in a multicultural environment

Possibility of cooperation with leaders in various industries

Intensive training and familiarization phase

Ample opportunity to grow and evolve within our organization