French Speaking Content Moderator for Social Media, Lisbon
DESCRIPTION
Do you dream of going abroad for a year or more? Do you dream of sunshine while having a valuable international experience on your CV? We have the perfect offer!
The ideal candidate is curious, innovative and excited to join a highly skilled team delivering outstanding customer service.
Our client is a French company, a global leader in customer experience management and shared services for international markets. With a team of 9,000 employees, from 82 different nationalities, we provide services in 35 languages for 64 markets.
Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. In addition, it has been awarded four times by Exame magazine as one of the best companies to work for in Portugal and the best company in its sector.
Responsibilities
Review and moderate online content, posted in the French market
Ensure that all information uploaded by users follows guidelines based on client policies;
Become familiar with community policies and standards;
Provide and track best practices used to better achieve client KPIs;
Utilize knowledge gained to propose ideas for improvement internally or externally.
REQUIREMENTS
Your Profile
Fluent in French and good command of English (not mandatory)
Willing to start an international experience – work abroad
Excellent communication and interpersonal skills and team spirit
Able to handle confidential and/or highly sensitive information
Experience in customer service (preferred)
ARE YOU THE PERFECT CANDIDATE?
Top countries with French jobs:
