French-speaking Customer Service Ambassador to Malaga

Do you love delivering an amazing customer experience? Are you interested in green technologies and e-mobility?

Our client is looking for exceptional CX Specialists to join their lively and growing team in sunny Malaga, Spain. We want to hear from ambitious, driven, and self-motivated candidates with fluent French language skills! 

About the company

Our client in Malaga helps their customers manage their electric vehicle charger infrastructure and provides a superior customer experience to EV drivers. Their services create new value and opportunities in eMobility business.

With an easy-to-integrate technology platform, they provide end-to-end services including asset management, monitoring and predictive maintenance solutions to their highly responsive service desks and multi-lingual, omnichannel customer experience centre solutions.

What will you do?

• Interact with drivers in French-speaking markets and to help customers with technical issues related to the charging process.
• Help electrical vehicle drivers with account-related issues.
• Be a champion for the customer, always seeking solutions, and sharing ideas to improve the overall customer experience!

 Candidate profile:

• Passionate about customer care and delivering superior customer experiences.
• Organized, diligent and a fast learner with a good eye for detail.
• A team player – we are a close team where everyone contributes ideas and suggestions – moving forward together!
• Professional and ambitious
• 2 years of previous experience in customer support required.
• Interest in GreenTech and e-mobility is also an advantage. 

Employer offers:

• A position in a fast-growing company and international environment where you’ll work with people from over 27 different nationalities.
• Work-place: Office based in Malaga, Spain
• Full-time position in rotating shifts 
• Competitive salary