Fully Remote Support with DE, FR, NL, HU, IT, PL, RO

Astrea Recruitment was found in 2007 with one principal mission – to be different.

We transformed this vision into a key driver of our efforts to be always available when our

clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a well-known giant offering various products and services. We are on

a lookout for friendly, customer-focused and motivated travel-enthusiasts for the role of

Fully Remote Support with DE, FR, NL, HU, IT, PL, RO and English.

Essential Duties and Responsibilities:

* Working with different channels, offering great customer service;

* Emphasizing with customers and making sure that their needs are met in a timely manner;

* Documenting and keeping track of calls by updating the database regularly;

* Updating and maintaining your knowledge offered products and services;

* Contributing to improving the process and business performance by giving suggestions and applying new methods;

* Working as a part of a team, maintaining good work atmosphere and striving towards achieving the KPI’s.

Requirements:

* Fluency in one of the primary languages (German, French, Dutch, Hungarian, Italian, Polish, Romanian ) and English;

* High School education and good PC navigation and typing abilities;

* 3 to 6 month of relevant experience is preferable;

* Customer-focused, with great interpersonal skills and manners;

* Friendly, open and empathetic, both towards the customers and colleagues;

* Motivated, ready to lean and constantly improve.

Our client offers:

* Social benefits;

* Performance bonus, annual reward and paid holiday;

* Different learning and training opportunities available;

* Chance to further develop and grow within the company;

* 100 % fully remote work from Bulgaria.

◉  Low cost of living 

Probably the biggest advantage of being and expat working in Sofia is the low cost of living. With what you earn. You can afford very good lifestyle.

◉  Beverages and food outside

Beer: 1.5 EUR, Pizza: 5 EUR, Salad: 3 EUR, Vodka: 2 EUR, Coffee: 1 EUR

◉  Groceries 

Prices are about the half of what you'll see in other EU markets.

◉  Services 

Very cheap in Bulgaria. Fiber Internet 50 MBPS: 5 -7 EUR a month; Men's haircut: 5 EUR, Women's hairstyle, including coloring: 15 EUR, Manicure: 5-7 EUR, Taxi 0,45 cents per km, rent: 250-300 EUR per

◉  Very green city with beautiful nature

Sofia offers a lot of big and very green parks where you can take a walk with your friends or just relax on the grass. Situated in the foot of Vitosha Mountain, Sofia offers a beautiful nature brought in the city.

◉  Great Night life

What foreigners and tourists say about Sofia is that it has great night life. Bulgarians have a reputation as social, naturally curious and warm-hearted people who know how to have a party and share a good laugh. Sofia is a vibrant city that has a lot to offer. You can find restaurants, bars and clubs for every taste. The night life of Sofia is available almost every night and the city center streets are full of people from Monday to Sunday!

◉  Rich history and culture

Bulgaria is one of the oldest countries in Europe and has a very ancient and rich history. At the edge of Europe and Asia, almost all of the great ancient cultures and civilizations have made their mark. The Thracian, Ancient Greeks, Romans, Byzantines and the Ottoman Empire have all left behind a multitude of monuments, such as tombs, structures, temples and mosques.

◉  Relaxed pace of life

Even though Sofia is the capital of Bulgaria with a little bit more than a million population, you don’t feel the stress and the dynamics of living in a big city like London, Paris or Rome. Everything is within close proximity and pace of life is really relaxed.

◉  A lot of sport and recreational activities available

In Sofia you can find a lot of indoor&outdoor sports and recreation activities all year round. Football, tennis, hiking, skiing, swimming, spa centers, you name it! The variety of entertainments will make your free time memorable here.

◉  Safety

Sofia is a very safe city to live in. Bulgaria hasn’tbeen involved in a war since the Second world war. The country is peaceful and safe, accepting different cultures and religions. Sofia is maybe the only one city in Europe where within 500 sq.m distance you can find a church, a mosque, and a synagogue.

◉  Flavorsome cuisine

Bulgaria’s cuisine is fresh and delicious. With outstanding regional vegetables, fragrant spices and quality barbecued meats, Bulgarian cuisine is an absolute Balkan jewel.

◉  Great climate

Northern Europe is rainy and cool all year round and the Mediterranean doesn’t boast the Christmas delight of a snowy winter. How about a proper hot summer and a cold, snowy winter, with pleasant spring and autumn in between? Bulgaria’s climate gets the best of the north and the south. It’s usually dry and sunny, but temperatures vary greatly between seasons, unlike Germany or England, where seasonal temperature differences are much smaller.