DESCRIPTION
Do you want to work for a global leader in customer service and support clients in the corporate finance sector? Our client is hiring German-speaking Customer Support Agents in the vibrant city of Malaga!
Join the Airplus project as a Bilingual Customer Support Agent. You'll assist clients in resolving transaction and credit card inquiries, primarily in German, through phone and email. Benefit from comprehensive paid training and enjoy a relocation package to help you settle in smoothly!
About the company
Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.
What will you do?
- Communicate with clients primarily in German (80%) and English (20%)
- Handle inquiries related to corporate credit cards and transaction issues
- Provide support via phone and email
- Ensure client satisfaction through professional and friendly communication
- Work Monday to Friday, 9:00–20:00 (split shifts), with one rotating day off per week
REQUIREMENTS
Candidate profile
- Native in German
- High level of English
- Customer-oriented with strong communication skills
- Reliable, flexible, and professional
- Eligible to work in Spain starting october / November 2025
Nie number or Nie appointment
EU passport
Spanish bank account
OFFER
Employer offers
- Permanent contract with a 2-month probation period
- Paid training under contract
- International and multicultural work environment
- Travel reimbursement up to €200 after 3 months of employment (ticket required)
- Financial aid of €300–€400/month (gross) for housing during the first 3 months (requires proof of accommodation payment)
Signing bonus of 1500 euros gross!
