DESCRIPTION
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Inbound Sales Advisor in Portugal (Full Remote within Portugal) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. There’s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
This role goes beyond traditional customer service or sales — it’s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.
As a Inbound Sales Advisor, you will:
Handle inbound customer calls professionally and efficiently.
Identify customer needs through effective questioning and active listening.
Recommend the most suitable products based on usage, budget and preferences.
Promote complete solutions through upsell, cross-sell and accessory attach.
Explain product differences, compatibility and key benefits clearly.
Handle objections with confidence and guide customers toward purchase decisions.
Achieve KPIs including client satisfaction, attach and compliance.
Record customer interactions accurately in internal systems.
Keep up to date with product launches.
Deliver a premium brand experience in every interaction.
REQUIREMENTS
Your qualifications
Have fluency in German (C1), with a good level of English for internal communication.
Preferably have previous experience in sales, customer service, or contact center environments.
Have strong communication and active listening skills, with confidence in sales conversations.
Have the ability to identify customer needs and recommend tailored, solution-based products.
Results-driven mindset with experience working toward targets and quality standards.
Interest in technology, with the ability to quickly learn product knowledge and ecosystems.
Strong digital literacy, able to navigate multiple systems efficiently.
Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.
OFFER
In this role, we offer benefits that help you support your unique lifestyle:
Competitive salary and bonuses
- Monthly gross total(12 salaries): €1,676 + Performance Bonus: Up to €225 per month
Accommodation: Optional private room in shared apartment, €280/month, all expenses included
Full Work from Home in Portugal
Full paid training
Career development programs
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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