HIGHLIGHTED
job offers of fujitsu at Europe Language Jobs

GERMAN/DUTCH Customer Service

Mandatory:
Optional:
DESCRIPTION

We are looking for native/bilingual German or Dutch speakers with a high level of English, for a Consumer Experience Executive position in one of the top sports and health brands globally.


Our client is a well-known Japanese multinational corporation which produces footwear and sports equipment designed for a wide range of sports. In Barcelona's engagement center they have a Consumer Experience department to manage all kind of requirements from users of the brand.


Your functions

You will be part of the Customer Service Experience department performing the following functions:


  • Incident management of orders.
  • Management of product returns.
  • Resolution of doubts and queries regarding orders and shipments.
  • Order tracking.
  • Associated administrative tasks.
REQUIREMENTS
  • Mandatory:
  • Native/Bilingual level of German or Dutch.
  • Very high level of English (C1 minimum).
  • Documentation to work in Spain.
  • Availability to start on the 6th November.
  • Highly valuable:
  • Good level of Polish.
  • People with high orientation to customer service and passionate about sports.
  • Persuasive and good Communicator.

ARE YOU THE PERFECT CANDIDATE?
GERMAN/DUTCH Customer Service