
DESCRIPTION
We are looking for native/bilingual German or Dutch speakers with a high level of English, for a Consumer Experience Executive position in one of the top sports and health brands globally.
Our client is a well-known Japanese multinational corporation which produces footwear and sports equipment designed for a wide range of sports. In Barcelona's engagement center they have a Consumer Experience department to manage all kind of requirements from users of the brand.
Your functions
You will be part of the Customer Service Experience department performing the following functions:
- Incident management of orders.
- Management of product returns.
- Resolution of doubts and queries regarding orders and shipments.
- Order tracking.
- Associated administrative tasks.
REQUIREMENTS
- Mandatory:
- Native/Bilingual level of German or Dutch.
- Very high level of English (C1 minimum).
- Documentation to work in Spain.
- Availability to start on the 6th November.
- Highly valuable:
- Good level of Polish.
- People with high orientation to customer service and passionate about sports.
- Persuasive and good Communicator.
SKILLS
ARE YOU THE PERFECT CANDIDATE?
explore Prague , Czech Republic
explore Prague , Czech Republic
explore Prague , Czech Republic