Hungarian-speaking Customer Support Agent to Greece

Athens,
Greece

Mandatory
DESCRIPTION
As a Customer Service Agent, your role is, together with your team, to handle customer issues with empathy and efficiency. The role will be to handle and respond to end-users' requests through multiple contact channels (phone, e-mail, chat).

The role requires maintaining solid customer relationships by handling their questions and concerns quickly and professionally, performing data entry, and using software programs.
REQUIREMENTS
The Ideal Profile:
  • Fluent Hungarian, upper-intermediate English
  • Customer support experience(not required)
  • Proficient technical support knowledge
  • Positive & flexible attitude
  • Ability to deal calmly with frustrated customers
  • Willingness to learn
OFFER
The Offer
  • Relocation package that includes airplane tickets, 2 weeks free hotel accommodation(breakfast included), agency support to find a new place to stay, taxi from the airport
  • Free support from the Employee Relations department during the hiring process, with regard to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc.
  • Paid training to keep you up to date on products and procedures
  • In-house doctor and medical insurance
  • Excellent career advancement opportunities
  • International working environment
  • Company-organized festivals, parties, excursions etc. throughout the year
  • Discounts for our employees all over Athens
SKILLS
Problem-Solving
Communication
Stress Tolerance

ARE YOU THE PERFECT CANDIDATE?