
Hungarian-speaking Customer Support Agents To Athens, Greece
Athens,
Greece
Mandatory
DESCRIPTION
The Position
As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. The role will be to handle and respond to end-users’ requests through multiple contact channels (phone, e-mail, chat).
The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, in addition to performing data entry and use of software programs.
REQUIREMENTS
- Fluent Hungarian, upper-intermediate English
- Customer support experience
- Proficient technical support knowledge
- Positive & flexible attitude
- Ability to deal calmly with frustrated customer
- Willingness to learn
OFFER
- Relocation package that includes airplane tickets, 2 weeks free hotel accommodation, agency support to find a new place to stay, taxi from the airport
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
- Paid trainings to keep you up to date on products and procedures
- In-house doctor and medical insurance
- Excellent career advancement opportunities
- International working environment
- Company-organized festivals, parties, excursions etc. throughout the year
- Discounts for our employees all over Athens
SKILLS
Problem-Solving
Communication
Team Ability