Hybrid German Customer Service at PlayStation - Relocation

The Company

Step into the realm of gaming excellence! PlayStation, a renowned gaming brand, captivates millions of players worldwide. With a legacy of innovation and entertainment, PlayStation offers a diverse range of gaming experiences, and now you have the chance to contribute to the joy of gamers from around the globe by joining the International Lisbon team.

❤️ Your responsibilities

• Provide unparalleled assistance to German-speaking gamers through phone, email, and chat channels (addressing gaming inquiries, technical glitches, connectivity issues, gameplay concerns)
• Resolve player feedback, concerns, and questions
• Maintain and manage player information

Start date January 2024!

 ✅ Your Profile

• Fluent in German and fluent in English (B2-B1)
• Enthusiastic about teamwork and driven by results
• Exceptional communication and interpersonal skills

✨ Benefits

• Competitive Salary
• Holidays and Christmas bonuses, seasonal rewards, and shift incentives
• Comprehensive training program upon commencement
• Multilingual working atmosphere
• Excellent networking opportunities
• Free Language courses
• Team building and outdoor activities organized by the employee
• Affordable lunch at the office canteen
• Health insurance from day 1

Full Relocation package 

• Accommodation
• Airport pick-up
• Administrative support for integration in Portugal.
• Flight ticket
• Once per year, you will get a flight ticket to visit your home country