DESCRIPTION
At TP we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
We are seeking a proactive and results-driven Lead Prospector to spearhead our client reactivation efforts. In this role, you will be responsible for identifying and reconnecting with former customers who have not made recent purchases, with the goal of reintroducing our biotechnology solutions and driving renewed sales.
Main Responsabilities:
- Analyze historical customer data to identify dormant accounts and prioritize outreach.
- Initiate contact via phone, email, and other channels to re-engage past clients.
- Present relevant product offerings tailored to the client’s previous interests and industry needs.
- Build trust and rapport to understand current challenges and propose biotech solutions.
- Collaborate with Sales and Marketing teams to develop targeted campaigns for reactivation.
- Maintain accurate records of interactions and progress in CRM systems.
- Track performance metrics and contribute to continuous improvement strategies.
REQUIREMENTS
- Proven experience in sales, lead generation, or client prospecting—preferably in biotech or life sciences.
- Strong communication and negotiation skills.
- Ability to understand and explain complex scientific products and solutions.
- Familiarity with CRM tools and data analysis.
- Self-motivated, goal-oriented, and comfortable working independently.
- Native/advanced level of French and English
- B2 level or higher of Spanish or Italian.
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
- AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
- Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information
OFFER
- A full-time position with working hours from Monday to Friday from 9am to 6pm.
- Salary: 20. 200€ gross/year + 1.800€ gross/year in bonus
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Opportunity to work with cutting-edge biotechnology products.
- Supportive team environment and professional development.
- Flexible work arrangements and modern tools.
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
SKILLS
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