Maps Reporting Specialist with Lithuanian

Gdansk,
Poland

Mandatory
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DESCRIPTION
What we do
At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!
About the role
As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:
  • Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates;
  • Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched;
  • Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows;
  • Performing validation by calling if required;
  • Using a variety of online sources in various languages.
REQUIREMENTS
  • Fluent Lithuanian & English (at least B2);
  • Willingness to work in a shift-based work schedule (24/7);
  • Work experience of 0-2 years;
  • Good understanding of all forms of public transport;
  • Researching skills;
  • Good communication skills and attention to detail;
  • Incident management experience will be a great asset.
OFFER
  • Opportunity to be part of a global organization focused on development;
  • Open-minded and multinational environment;
  • Training & development opportunities including language courses;
  • Professional development and a clear career path,
  • Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, and cafeteria benefits.
SKILLS
Maps Reporting
Effective Communication
Problem-Solving
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