Norwegian Speaking Online Content Moderator/Customer Support

Responsible for reviewing and moderating all user-generated content to ensure legal compliance and safety of

content for users of our client’s platform.

As a Content Moderator/Customer Support, you’ll play a crucial role in reviewing content across various marketplaces/apps, ensuring compliance with company guidelines and country-specific laws. By doing so, you’ll contribute to a secure online space for users to interact with each other.

No prior experience is necessary. What matters to us is your drive and dedication to making a positive impact in the digital world. If you possess English reading and written skills, proficient computer skills, the ability to make quick and accurate decisions, attention to detail, a can-do attitude, and a willingness to learn and adapt, we want to hear from you!

• Understand, follow and remain knowledgeable of client policies and guidelines.
• Visually navigate and review images, accounts and text-based content
• Evaluate and make decisions in accordance with defined policies and guidelines.
• Report and provide feedback on trends, common end-user mistakes and questions to manager, in a timely manner.
• Escalate violations of client policies and instances of fraud using internal tools and processes.
• Identify improvement opportunities in workflow, automation and suggest solutions to relevant teams.
• Interface effectively with other internal and client teams.
• Balance priorities of workflow in line with stakeholder expectations.
• Participate in training to conduct correct and accurate moderation policies.
• Support different workflows, clients, and markets as and when required.

• Job Satisfaction: At Besedo we take pride in working as teams that protect millions of users from scammers. Our work makes the internet a safer place to be!
• Career Opportunities and Rewards: We encourage personal and professional growth, thanks to our performance-based level progress system. In addition, we also have team performance bonuses to reward the efforts of our teams.
• Caring Culture: Our managers and employees care and actively support each other. Join us in Malta and we will become your support network. 
• Flexible Shifts: No night shifts! Work with managers who understand your personal challenges and will do their best to accommodate your commitments or emergencies. We offer flexible shifts to ensure work-life balance.
• Remote Working: Embrace the freedom of working from the comfort of your own home in Malta. We also offer the option to work remotely from abroad for a few weeks within the EU per year.
• Health Insurance: Your well-being is a priority. We provide comprehensive health coverage and professional well-being support.