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Job offers found for English and 1 other languages

549 job offers found

Job offers found for English and 1 other languages

549 job offers found

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Mandatory
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Relocation package
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Norwegian-speaking customer service representative in Athens

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Norwegian speaker Customer Service Agent - Greece

Mandatory
Norwegian
Optional
EnglishAdvanced
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DESCRIPTION
Job description

Do you want to work as a Norwegian-speaking Customer Advisor in Greece? Would you like to build an international career while supporting customers in the insurance industry? Our client is looking for motivated Norwegian speakers to join their international customer support team.

In this role, you will guide customers through their claims journey, explain insurance-related topics in a clear and simple way, resolve issues efficiently, and provide excellent customer care. You will receive full training, relocation support to Greece, a competitive salary with 14 salaries per year, health care benefits, career development opportunities, and free online Greek language courses.

About the company
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.

What will you do?

Support Norwegian-speaking customers via phone, email and/or chat
Guide customers through their claim journey in a clear and professional way
Explain insurance-related topics and device protection services in simple terms
Handle customer questions, complaints, and service-related issues
Resolve cases accurately and efficiently while maintaining high customer satisfaction
Use CRM and claims systems to update customer information and case notes
Follow internal procedures, quality standards, and compliance guidelines
Communicate with empathy, patience, and attention to detail throughout every interaction.


About Athens
Athens offers a unique mix of ancient history and modern city life. With a sunny climate, vibrant social scene, rich cultural heritage, and close proximity to the sea, the city is ideal for anyone looking to experience the Mediterranean lifestyle while working abroad. 
REQUIREMENTS
Candidate profile:
  • Fluent in Norwegian and good English, both written and spoken
  • Previous experience in customer support, claims support, insurance, or service-related roles is an advantage
  • Strong communication skills with the ability to explain complex topics clearly
  • Customer-oriented, empathetic, and solution-focused mindset
  • Detail-oriented, responsible, and able to manage cases accurately
  • Comfortable working with CRM systems, claims platforms, and office tools
  • Motivated to learn, improve, and follow quality and compliance standards
  • Willing to relocate to Greece and work in an international environment.
OFFER
Employer offers:
  • International and modern work environment in Greece
  • Full paid training by certified instructors
  • Career development and professional growth opportunities
  • Competitive monthly salary with 14 salaries per year
  • Relocation support: including paid flight ticket, temporary hotel accommodation, and help with finding housing
  • Health care benefits and additional employee discounts
  • Free online Greek language courses
  • Special events, community initiatives, and a supportive international team
  • State-of-the-art office facilities with relaxing break areas.
SKILLS
Good Problem Solving
Customer Oriented
Good Communication Skills - Written And Oral
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