DESCRIPTION
Ready to jump into a new career and move to beautiful Lisbon, Portugal?! We are looking for Russian speakers to join our growing team as Customer Support Agents. If you have an EU Passport or a valid work permit for Portugal, apply today!
About our Client
Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets.
Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities.
Why Lisbon?
Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage, and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, meaning that it has mild winters and hot summers. Lisbon has everything you wish for: sun, warmth, good nightlife, relaxed lifestyle, good food, shopping, culture, parks, and surfing!
Responsibilities
Inbound Customer service for bookings, purchases of services or goods;
Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
Management of changes, adjustments, complaints and any other customer concerns.
REQUIREMENTS
Russian C2-Native and English fluency
Has EU passport or Portuguese Residency
Willing to start an international experience – work abroad
Able to handle confidential and/or highly sensitive information;
Excellent communication and interpersonal skills and team spirit
Experience in customer service (preferred)
OFFER
Relocation package:
Accommodation in a shared apartment with your own room (all expenses covered including cleaning)
Initial flight expenses refund
Pick-up at the airport
Support with legal registration, tax number, residence papers
Free annual flight to your home country
Private health insurance after 6 months of employment
Free Portuguese language courses, water sports, soft trekking, and much more
International career in a multicultural environment
Possibility of cooperation with leaders in various industries
Intensive training and familiarization phase
Ample opportunity to grow and evolve within our organization
About Lisbon
Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and around 2.8 million in the entire metropolitan area. The city close to the sea, offers great shopping, nightlife and an amazing cultural heritage and many beautiful buildings. Lisbon, for a great part of the year, offers a warm climate. This is one of many reasons Lisbon has become one of the most popular destinations for European travelers. If you are looking for sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surfing, seize this opportunity!
Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
