Slovak Tecnical Agent Mobile Phone Brand-Relocation Package

A big Computer / mobile phone brand is seeking for Technical Support Agents to care for their clients with technical issues.

• Previous customer service experience is a plus.
• Ability to show empathy and handle difficult customers
• Multi-tasking skills
• Ability to handle stressful situations on calls.
• Confident, adaptable & Empathetic
• Positive & Flexible attitude
• Good stamina in dealing with frustrated customers
• Organized & Methodological thinker
• Native Language needed
• Minimum Language Skills C1
• Attendance and punctuality
• Commitment to quality,
• Display of a strong customer focus and promotion of a commitment to excellence
• Ability and will to absorb knowledge Experience in Technical Support is preferred
• Self – Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices
• Ability to follow technical troubleshooting steps
• Client’s products users Preferred

To be entitled to get this position, you need to be an EU citizen or have a valid VISA to live and work in Greece

• Good work environment;
• Good Computer and last Software
• Possibility to work from home( From Greece)
• Possibility of making a career
• Possibility to grow in a short period
• Work in a multicultural environment
• Work in a Big Company