
DESCRIPTION
Workster is partnering with a leading global BPO company to recruit German-speaking Junior Customer Advisors for exciting projects in Lisbon and Porto, Portugal. This is a great opportunity to kickstart your international career in a dynamic, tech-driven environment.
Location: Lisbon or Porto, Portugal
Languages Required: German (C1–C2), English (B2)
What We Offer:
- Competitive salary + monthly, quarterly & holiday performance bonuses
- Full relocation package: flight ticket, airport pick-up, and long-term accommodation provided
- Full onboarding and paid training
- Career growth and skill development opportunities
- Portuguese language lessons and international mobility programs
- Friendly, multicultural work atmosphere
Additional Benefits:
- Private medical & dental insurance
- Life insurance
- Subsidized language and professional courses
- In-office gym and wellness activities
- Flexible working hours & remote work possibility (from Portugal)
- Holiday gifts, welcome kit, and social perks
- Company equipment: laptop and mobile phone
- Free coffee, tea & drinks at the office
Your Responsibilities:
- Assist small and medium-sized businesses (SMBs) via chat, email & phone
- Deliver excellent customer service in German and English
- Guide users with pre- and post-sales product questions
- Troubleshoot issues and provide clear, solution-focused responses
- Flag trends and common issues to improve overall user experience
What You Need:
- Fluent German (C1–C2) and English (B2+)
- Willingness to relocate to Portugal
- Strong communication skills and a customer-first attitude
- Proactive, team-oriented, and eager to learn
- EU citizenship or valid Portuguese Residence Card
Recruitment Steps:
- Interview with Workster recruiter
- Online language assessment (German & English)
- Interview with HR team
- Final call with the project team
🚀 If you're ready to take your first step in the tech and social media industry and explore life in sunny Portugal – apply now and join a vibrant international team!
SKILLS
Problem-Solving
Multitasking
Team Work
ARE YOU THE PERFECT CANDIDATE?
Be one of the first to apply