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Technical Customer Support – Portuguese, English & Spanish
Mandatory
DESCRIPTION
Foundever is hiring Technical Customer Support Agents with native or bilingual Portuguese and advanced English and Spanish to join a long-term project for a prestigious premium automotive brand.
This role offers stability, professional growth and the opportunity to work in an international, quality-driven environment in Spain’s capital.
Your responsibilities
• Provide high-level technical and customer support via phone and email
• Support customers in Portuguese, English and Spanish
• Ensure a professional, customer-focused experience aligned with premium brand standards
• Handle and follow up on customer cases using internal systems
What we offer
• Permanent contract from day one
• Full-time position: 39 hours per week
• Working hours: Monday to Friday, between 09:00 and 19:00
• Competitive salary: €22,500 gross per year (language bonus included)
• Paid training, fully included in your contract
• Hybrid work model:
- 3 days onsite at the client’s offices in Madrid
- Monday and Friday working from home
• Weekends off
Requirements
• Native or bilingual Portuguese
• Advanced English and Spanish (minimum C1)
• Interest in technical support and customer service
• Previous experience in technical support or technology-related environments is a plus (automotive experience not required)
• Experience with social media is an advantage
• Residence in Madrid or willingness to relocate
Why Foundever
At Foundever, we support your professional and personal growth through a comprehensive wellbeing approach:
• Move Well: fitness routines and healthy habits
• Eat Well: nutritional guidance and resources
• Live Well: work-life balance, mindfulness and stress management
• Do Well: social impact and volunteering initiatives through Foundever.org
Build your best moments and grow your career with Foundever in Spain.
Diversity & Inclusion
Foundever is committed to equal opportunities, diversity and inclusion, with zero tolerance for any form of harassment or discrimination.
This recruitment process supports blind CVs.
SKILLS
English
Portuguese
Spanish
ARE YOU THE PERFECT CANDIDATE?
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