Travel Care for Expedia with Italian in Lisbon

We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be.

What you'll do

• Assist customers while online booking of hotels, holiday packages and other travel-related services;
•  Telephone booking of services / sales (for incoming customer calls only);
•  Provide helpful and effective service for both “in travel” and “post travel” concerns;
•  Assist customers with questions regarding payment, changes, cancellation or any other concerns.

• Native level of spoken and written Italian (mandatory);
• Good level of English (minimum B2);
• Passionate about traveling;
• Familiarity with the travel industry (popular destinations, airlines, hotel chains);
• Contact Center experience is a plus;
• Good working knowledge of computers, MS Office and common internet applications;
• Excellent communication skills and interpersonal skills.

• Excellent work opportunity in a leading multinational company;
• Stable work and career progression;
• Intensive training and integration phase;
• Fixed-term, renewable employment contract;
• Long-term career opportunities;
• Health Insurance since day one in the company;
• Annually complementary return flight to your home country (within Europe);
• Possibility to live in one of our apartments;
• Free organized sport activities and events.