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Travel Care for Expedia with Italian in Lisbon

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DESCRIPTION

We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be.

 

What you'll do

  • Assist customers while online booking of hotels, holiday packages and other travel-related services;
  •  Telephone booking of services / sales (for incoming customer calls only);
  •  Provide helpful and effective service for both “in travel” and “post travel” concerns;
  •  Assist customers with questions regarding payment, changes, cancellation or any other concerns.
REQUIREMENTS
  • Native level of spoken and written Italian (mandatory);
  • Good level of English (minimum B2);
  • Passionate about traveling;
  • Familiarity with the travel industry (popular destinations, airlines, hotel chains);
  • Contact Center experience is a plus;
  • Good working knowledge of computers, MS Office and common internet applications;
  • Excellent communication skills and interpersonal skills.

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Travel Care for Expedia with Italian in Lisbon