User Support With Czech

KEY JOB RESPONSIBLITIES:

• Reviewing comments, posts, images, and videos to identify content that violates our community guidelines and policies (e.g., hate speech, harassment, bullying, spam).
• Taking appropriate action on flagged content, which may include removing it, hiding it, or issuing warnings to users.
• Responding to user inquiries and concerns in a professional, courteous, and timely manner.
• Escalating serious issues or potential violations to the appropriate team members.
• Staying up-to-date on the latest social media trends and best practices for online community management.
• Contributing to the development and refinement of our social media community guidelines.

• Graduates, Gap Year & Dropouts
• Excellent verbal and written communication skills, with a strong command of the English language.
• Exceptional problem-solving and decision-making abilities.
• Empathetic, patient, and customer-focused mindset
• Strong understanding of social media platforms and their communities.
• Flexible With Rotational Shifts

We Offer So Much More Than a Paycheck

• Competitive Salary
• Additional health insurance ( Including Dental Care )
• Sports Card – Multisport
• Food Vouchers ( 60 BGN )
• Transportation Allowance ( 60 BGN )
• Relocation Allowance ( 300 BGN For The First 3 Months )

But that’s just the start–here are a few more reasons to consider Alorica.

• Career development opportunities
• Extensive training programs
• Access top notch technologies and best practices
• Excellent working environment
• Company events