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593 job offers found
English, Italian speaking jobs
593 job offers found
onsite-support
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Bologna, Italy
DESCRIPTION
Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.
We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.
Responsibilities:
- Face to face IT Support of users
- Hardware installation, movement and de-installation;
- Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
- Small project management related with new hardware or software installation;
- Software, patches and updates installation using MS SCCM;
REQUIREMENTS
- 2-3 years of experience in a technical ICT environment.
- General End User technology knowledge;
- End User Workspace platforms (discovery, asset management, client management)
- End User Microsoft platforms (Active Directory, Office, SCCM)
- ITSM Tool Set (Ticket Management Software) preferred.
- Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills.
- Excellent English and Italian Language skills, Written and Spoken.
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
OFFER
- Competitive salary with 14 installments/year and meal vouchers.
- Special referral bonuses for recommending your friends;
- Possibility to following trainings via Stefanini Linkedin Learning, IT and soft skills training provided by our specialists.
- Opportunities for professional development in a stable multinational environment.
- Exposure to an international environment as part of a multicultural team spread across Europe.
SKILLS
Onsite Support
Information Technology
English
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