At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a leader in digital solutions and AI automation, enhancing global brand experiences in fintech, high-tech, tourism, and gaming, we are looking for – Junior Technical Support Advisor with Greek (Relocation).

Key Responsibilities:

• Respond to customer queries clearly and efficiently via phone and chat;
• Support with basic questions and non-technical issues;
• Provide timely and accurate information;
• Follow internal guidelines to ensure customer satisfaction;
• Work with team members and escalate complex cases when necessary.

Requirements:

• Fluency in Greek and English at B2 level;
• Strong communication and problem-solving skills;
• Basic computer skills and ability to learn new tools quickly;
• Customer service experience is an advantage, but not required;
• Ability to work independently as well as collaboratively in a team environment

What our client offers:

• Competitive salary and benefits package;
• Includes additional health and vision insurance for employees and their families;
• Free online courses, coaching, and individual sessions for personal and professional growth;
• Enjoy a variety of discounts on dining, beauty services, transportation, and more;
• Career growth and development opportunities;
• Collaborative and inclusive workplace culture;
• Relocation assistance to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_). Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).