We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for Dutch-speaking Customer Service Representatives for our Odido project at Transcom in Malaga to start on 16/03/2026 who love helping others and deeply care about providing excellent customer service. And we want you to join us!

As a customer service agent for Odido Service & Tech, you’ll answer questions about mobile, internet, and TV, such as:

Mobile services: How do I install my SIM card? How do I get internet on my phone?

Home services: My internet is slow, what now? How do I set up my TV box?

You’ll assist customers with their queries, but sales are also an important part of your role. With your commercial mindset, you’ll know exactly when cross- or upselling adds value — both for the customer and for results.

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.