German speaking jobs in Plovdiv

1 job offers found

German speaking jobs in Plovdiv

1 job offers found

New

Contact and Invoice Specialist with German

Plovdiv, Bulgaria

Mandatory

GermanAdvanced

Easy apply

Hybrid

German speaking jobs in Plovdiv. We are the most trusted international job board, offering the best jobs in Plovdiv for German speakers at top companies! Use your language skills to find the right position and find your next experience abroad. Search through a wide variety of Plovdiv German speaking jobs to find the perfect job for you - the positions are available in various sectors and for different levels. We upload our job board with new offers of German jobs in Plovdiv every day, so make sure to check regularly!

Company

Accenture Bulgaria

Employment type

Full time

Experience

Mid Level

Hybrid

Work from home & On-site

DESCRIPTION

We are seeking a skilled and dedicated German speaking Sales Operations Analyst. The ideal candidate will be responsible for managing a variety of contract-related tasks and ensuring the effective administration of contract agreements. Collaborate with stakeholders, handle issues, and provide exceptional customer care.

Key Responsibilities

· Handle cases related to contract management, order processing, customer care, invoicing and cancellations.

· Manage contractual agreements and ensure compliance with established terms and conditions.

· Collaborate with internal and external stakeholders to address contract-related inquiries and resolve issues.

· Support invoicing and credit processes, ensuring accuracy and timely resolution of discrepancies.

· Oversee cancellation and retention processes, addressing customer complaints and cancellations effectively.

· Participate in discussions on new products and integration into standard processes.

· Provide exceptional customer care and manage inquiries across various channels

REQUIREMENTS

Skills and Specifications:

· Advanced proficiency in German (B2) and medium proficiency in English.

· Ability to prioritize multiple tasks and maintain professional relationships.

· Good judgment, decision-making skills, and professional appearance.

· Key competencies: adaptability, action-oriented, accountability, drive for results, and collaboration.

· Excellent communication and problem-solving skills.

· Flexibility, adaptability, and enthusiasm with high levels of patience.

· Proficiency in CRM systems and call center software.

· Strong communication skills to build rapport with customers.

· Proven track record in sales operations or customer service preferred.

· Goal-oriented mindset and team player.

Education and Qualifications:

· Minimum of 1 year of experience in customer service and/or complex Backoffice processing.

· Experience in the Telco industry preferred.

SKILLS

Shared Services

Cash Collection

Invoices

Customer service

German

Top companies hiring:

Be one of the first to apply