Job description
Are you fluent in French and looking for an exciting opportunity abroad? Join a dynamic customer service team in Athens, Greece, where you'll support customers, solve problems, and ensure top-quality service. Enjoy a multicultural work environment, competitive salary, and benefits like accommodation assistance and private health insurance!
Your responsibilities and impact will be:
Customer Communication: Handle incoming calls, emails, and chats to support customers.
Needs Analysis & Problem-Solving: Identify customer needs and provide accurate information using the right tools.
Data Management & Documentation: Maintain customer records, document interactions, and follow guidelines.
Target Achievement & Quality Standards: Meet service and performance goals through efficient case handling.