Are you a Dutch speaker looking for an exciting career abroad? Join a market-leading customer experience company in Lisbon and represent well‑known global brands. As a Customer Advisor, you will:
• Log inbound and outbound contacts via phone, email or chat and keep detailed records of interactions.
• Perform technical troubleshooting and provide first‑line support on orders and general inquiries.
• Track and follow up on each case to ensure resolution and customer satisfaction.
• Build strong relationships with customers and identify opportunities to up‑sell and cross‑sell solutions.
• Work closely with team members to meet quality and performance targets.
Full training is provided and you will be part of a friendly and multicultural team enjoying a dynamic, collaborative environment in Portugal’s vibrant capital.