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Web Product Implementation Specialist with Turkish in Lisbon

Lisbon , Lisbon

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job offers of Teleperformance Portugal at Europe Language Jobs

Web Product Implementation Specialist with Turkish in Lisbon

Lisbon , Portugal

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DESCRIPTION

Are you looking for your next career move working in the tech area as a Web Product Implementation Specialist for Google Ads with Turkish? This might be your opportunity to build an international career.


What you'll do

  • As a Web Product Implementation Specialist for Google Ads, you'll communicate with advertisers, internal sales and services teams via phone, email, chat, and video conference;
  • Perform and verify the implementation of web-based products with customers;
  • Give guidance, support and train customers on how to use the products;
  • Establish strong and clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.


REQUIREMENTS
  • Fluent level of written and verbal communication skills in Turkish;
  • Good level of written and verbal communication skills in English (minimum B2);
  • Good understanding of JavaScript, its quirks, and workarounds;
  • Basic knowledge of web markup, including HTML5 and CSS/CSS3;
  • Having an experience with debugging tools (e.g. web browser consoles) is a plus;
  • Understand CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar;
  • As a Web Product Implementation Specialist for Google Ads, you'll need moderate experience in websites maintenance (knowledge of HTML, JavaScript);
  • Technologically capable to quickly learn customer service software applications and process customer implementations that don't necessarily follow a standard template / process;
  • Experience working in a B2B environment, online advertising or ad product experience;
  • Strong communication, customer service, relationship management, troubleshooting and support skills.


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