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German Customer Service Agent for a Casino Software Company

Sofia , Bulgaria

Cityjoboffers

Mandatory:

German Proficiency

Optional:

English Proficiency

Company

Cityjoboffers

Employment type

Full time

Experience

Entry level

DESCRIPTION

German-Speaking Customer Support Agent in Sofia, Bulgaria

Are you a German and English speaker with a passion for exceptional customer support? We are seeking dedicated individuals to join our team in Sofia, Bulgaria, in a dynamic role where you'll be the front line of our customer interactions.

About the Company

Our company is renowned for its cutting-edge technology and innovative approach. Located in the bustling city of Sofia, Bulgaria, we offer a stimulating environment where technology and customer service intersect, creating a unique platform for your career growth.

Your Responsibilities

Provide top-notch support to our customers via email and live chat, mainly in German
Handle inquiries with precision and attention to detail
Anticipate clients' needs and propose effective solutions
Focus on exceeding customer expectations to ensure satisfaction
Collaborate with our team to enhance and streamline customer support processes

REQUIREMENTS

Your Profile

Fluent in both German and English, with excellent communication skills
A proactive approach to customer service, with a focus on providing solutions
Detail-oriented, ensuring high-quality customer interactions
Experience in a support role is advantageous, but not necessary
A strong commitment to customer satisfaction and sales success

Job offers with languages in Europe

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