
DESCRIPTION
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Job Responsibilities:
- Possessing excellent product knowledge to enhance customer support.
- Resolving customer complaints brought to your attention.
- Providing the best possible solution to the queries of the customers.
- Be proactive and look for improvement for yours and your team’s performances
REQUIREMENTS
- Fluent Norwegian
- Advanced English skills
- Knowledge of mediation and conflict resolution techniques is preferable.
- Excellent interpersonal and written and oral communication skills.
- Possess a fair knowledge on how to use the computer system and its basic application.
- Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
- Willing to relocate to Athens, Greece
- Enjoy talking with people by phone and emails
- Able to work in fast- pace and competitive atmosphere
- EU passport / ID card
OFFER
Relocation package for the candidate coming from abroad
- Flight ticket booked by the company
- 2 weeks of free accommodation at a company hotel (breakfast included)
- Taxi transfer from the airport
- Support in finding an apartment to rent
Benefits
- Excellent Salary
- Flight ticket provided to Athens
- Taxi pickup service from the airport
- 2 weeks free hotel accommodation (breakfast included)
- Free Greek language courses
- Monthly performance bonus
- 175% day salary if work on Sunday or Greek holidays
- Overtime paid
- 2 extra full salaries paid per year (pro rata)
- Training provided (paid)
- International working environment
- On-site canteen (discounts for employees)
- Welcome event
Why use a Recruitment Agency
- You are given extra support in preparing for interviews
- You have a person who gives you all the details of the job
- You can ask for your application feedback anytime via email or phone
- You don’t have to face the situation where company do not reply to you for days
- All our services to job seekers are free of charge. We also offer bonus scheme to candidates
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.