Consumer Sales Representative (German-speaking) Hybrid HS03

Experience the power of a game-changing career   

Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.   

If you’re looking to grow and be inspired, as a Consumer Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.   

Career growth and personal development   

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.   

What you will do in this role   

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.   

As a Consumer Sales Representative on our team, you will:

• Execute and achieve sales quota and targets  
• Articulate the HP Store value proposition and act as POC for HP customers 
• Reviewing level of client satisfaction and escalating issues when necessary 
• Communicate client feedback to appropriate parties for follow up and resolution 
• Fast and effective response and resolution of incoming customer enquiries regarding sales, products or additional services  
• Handle and close inbound customer queries to achieve quarterly quota 
• Outbound activities when necessary to recover orders or convert quotes or execute targeted campaigns.  
• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound 
• Ability to ask the right questions to identify customer needs 
• Track, manage and report ongoing activity related to sales pipeline  
• Login all customer contacts in the CRM system in use at the time. 
• Maximize Store revenue by upselling/cross-selling to increase order value and AOV 
• Awareness of Online Store promotions and campaigns to maximize their success 
• Ensuring personal knowledge of the Store portfolio is maintained 
• Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM 

Your qualifications   

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   

Concentrix is a great match if you:   

• Are proficient or bilingual in Swedish and advanced in English
• Have strong communication skills 
• Have solid Sales Background 
• Are achievement and goal oriented 
• Have good computer skills 
• Have previous experience in Sales B2B 
• Are motivated and self-starter 

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.