DESCRIPTION
Epta International is a global leader in commercial refrigeration, offering sustainable and innovative solutions for the retail, food & beverage, and hospitality industries. We design, manufacture, and service a wide range of refrigeration systems and technologies that help our customers operate more efficiently and responsibly. With a strong presence across Europe and beyond, our Budapest office plays a vital role in supporting key business operations for EMEA markets.
Bring your language skills to a company where innovation meets international opportunity.
As we continue to expand, we are looking for Croatian and Serbian-speaking colleagues to join our team in Hungary—whether you are just starting out or ready for your next professional challenge.
What You’ll Do
- Provide top-quality support to our Croatian and Serbian customers via phone and email
- Manage service requests, schedule maintenance visits, and coordinate technician activities
- Log and track cases accurately in our internal systems
- Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
- Collaborate across shifts to keep everything running seamlessly
Bring your language skills to a company where innovation meets international opportunity.
REQUIREMENTS
- Near-native skills in Croatian or Serbian language, with at least intermediate English
- Strong communication and problem-solving skills
- Organized, detail-oriented, and proactive — even in busy moments
- Comfortable working in a dynamic, multinational environment
- Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
- be located in Hungary or willing to relocate
- Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most
OFFER
- Complete support with your paperwork (social security, tax number etc.) to be able to work in Hungary - if needed
- A monthly extra benefit of around 100 EUR to be spent on various purposes or simply be an addition to your salary
- A neat recognition program that allows you to collect points and acquire gifts or vouchers
- Extra holiday for your birthday per our policy
- Hybrid work & once a year you can work from abroad for up to 1 month
- Support for your travel between Budapest and your home country, if that's your permanent address
- A clear path for career progression and internal mobility
- Comprehensive onboarding and training
- A welcoming, stable workplace where your contributions make a difference
