Customer Advisor with German (B2B, remote)

Are you tired of being on the phone all the time? Do you still want to use German but more in an email-focused communication? In the Customer Advisor role you will provide mostly email B2B (business to business) support to customers in German speaking countries. Who are the customers? It could be supermarkets, hospitals, warehouses, sports stadiums, airports, post offices, factories, and logistics companies.

It is possible to work remotely within the whole Czech Republic.

What will you do as a B2B Customer Advisor?

• Be the first point of contact for customers
• Communicate with B2B customers and colleagues from different departments mainly via email
• Provide information on orders, repairs, and other relevant information
• Redirect customer issues to the appropriate department

• Fluent level of English (B2)
• Proficient level of German (B2/C1)
• Good communication skills and pro-customer approach
• Knowledge of MS Office (MS Word, MS Excel)