Customer Service Advisor - Portuguese market

Barcelona,
Spain

Mandatory
Optional
Proficiency
Proficiency
DESCRIPTION
At TP , we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

We are currently looking for a Customer Service Advisor to work for our Portuguese market.

Responsibilities

Handle incoming calls and provide excellent customer service
Assist customers with inquiries, issues, and complaints
Provide accurate and timely information
Follow company guidelines and procedures
Work effectively as part of a team
REQUIREMENTS
Requirements

C2 level of Portufuese
C1 level of English or Spanish
Previous customer service experience preferred
Excellent communication skills
Ability to work night shift hours
Strong problem-solving skills
Ability to work effectively in a team environment
OFFER
What we offer

38.5 hours/week. Day schedules between 9:00 am to 7:00 pm, from Monday to Sunday
Salary: €18.065 gross/year - Temporary contract
Individual career paths to grow within the project
We are one of the world's largest provider of contact center services
Engage in an excellent work environment and team building activities.
Dynamic and international environment
SKILLS
Excellent Communication Skills
Night Shifts
Very Good Problem-Solving Skills

ARE YOU THE PERFECT CANDIDATE?