Customer Service Agent (m,f) Danish: Streaming Platform

 Start: 5th and 19th January

 Streaming Platform

Tasks:

• Provide customer support for a leading streaming company.
• Handle inquiries related to contracts, billing, and technical issues.
• Assist both B2B and B2C clients as first and second-line support.
• Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.

• Fluency in Danish (C1 level) and English (B2 level).
• Strong communication skills and service-oriented mindset.
• Basic administrative and technical knowledge.
• Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00

Task inbound call, offer addtional values for existing customers

Possibility to sell to interested clients after dealing with the main issue

Danish - 11 000 PLN gross monthly

Work from a modern office in Warsaw in a dynamic, high-energy environment.

• Relocation package: flight and 7 nights at the hotel.
• Professional training.
• Career growth prospects within an international company.
• Training and development programs.
• Language classes.